Shipping policy

Shipping Policy

As soon as you complete your purchase, you will receive a confirmation email. Our team will begin processing your order promptly to ensure it is shipped as quickly as possible. If you have not received your order within the estimated delivery time for your country, please contact us with your order number. We will review your order details and work on resolving any issues. You will receive an email with tracking information to keep you updated on the status of your shipment.

Undernomag is not responsible for delivery issues that arise from incorrect or incomplete addresses provided by the customer in the order form.

Please note that during high-demand periods, such as collection launches, or specific calendar events there may be delays in shipment processing.

Our team at Undernomag is committed to providing excellent service for international shipments. However, unforeseen circumstances beyond our control may lead to order cancellations. In such cases, we will notify you within 48 working hours and process a refund to the payment method used for your purchase.